A licence journey that explains the next step.

Connect business licensing to planning, permits, location and support resources.

Business licences

Open, operate and grow with a clear path.

Licence information should connect directly to planning, location, permits and business support rather than sit alone as a form link.

Journey designLicence + planning + permits

Production content relationships can surface prerequisites and related services based on the applicant’s task.

Procurement evaluator mode

Working reference buildRFP evidence, not a production compliance claim

Requirement	Implementation	Status
Open-source CMS	Drupal 11 structured municipal content	Implemented
WCAG	2.2 AA target, keyboard/focus/reduced-motion patterns	QA target
Search	Pages + source-grounded search/finder; document full-text architecture	Reference implementation
Emergency communications	Status centre + low-decoration emergency route + severity architecture	Demonstrated
Forms/e-services	Shared guided form system; permit and report-problem journeys	Demonstrated
Content governance	Roles, moderation, ownership and review metadata	Implemented
Canadian residency	Canadian production architecture required; current demo not claimed compliant	Production gate

System	Demo state	Production intent
Microsoft Entra ID	Not connected	SAML 2.0 staff SSO
Dayforce	Not connected	Careers/recruitment integration
Intelli	Not connected	Town-approved integration
SylogistGov	Not connected	Town-approved integration
Citywide	Interaction concept only	Report-a-problem/service request hand-off
SharePoint / Power Automate	Not connected	Internal workflow integration where approved